Wayfinding Signage Considerations in International Airports
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Published:
Jun 22, 2017
Keywords:
wayfinding, signage, airport wayfinding, human factors
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Abstract
Airports are complex spaces that exist primarily for the purpose of allowing significant numbers of people to fly from and into, a specific location. In these spaces, wayfinding is an important process, given that these people need to be moved in a time effective and safe manner, to various locations within the airport. In addition to the use of space, human help, and electronic technologies, static signage is an important tool in guiding people in airports. In this study I focus on static signage as a wayfinding tool in airports and I report on the findings from three wayfinding audits that this author did in three UK international airports in the last year.
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References
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Prestopnik, J. L., & Roskos-Ewoldsen, B. (2000). The Relations among wayfinding strategy use, sense of direction, sex, familiarity, and wayfinding ability. Journal of Environmental Psychology, 20(2), 177-191. https://doi.org/10.1006/jevp.1999.0160
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Small, J., Darcy, S., & Packer, T. (2012). The embodied tourist experiences of people with vision impairment: Management implications beyond the visual gaze. Tourism Management, 33(4), 941-950. https://doi.org/10.1016/j.tourman.2011.09.015
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Symonds, P. (2013). Clustering and Signage in Wayfinding. Retrieved from http://www.travelwayfinding.com/clustering-and-signage/
Vilar, E., Rebelo, F., & Noriega, P. (2012). Indoor human wayfinding performance using vertical and horizontal signage in virtual reality. Human Factors and Ergonomics in Manufacturing & Service Industries, n/a-n/a. https://doi.org/10.1002/hfm.20503
Arthur, P., & Passini, R. (2002). Wayfinding: people, signs, and architecture. Oakville, Ont.: Focus Strategic Communications.
BBC News. (2012, December 11). Census 2011: Number of Welsh speakers falling. BBC News. Retrieved from http://www.bbc.co.uk/news/uk-wales-20677528 on 22nd May 2017.
Bourdieu, P. (1977). Outline of a Theory of Practice (Vol. 16). Cambridge University Press. https://doi.org/10.1017/CBO9780511812507
Cardiff Airport. (n.d.). Welsh language policy. Retrieved February 27, 2017, from https://www.cardiff-airport.com/welsh-language-policy/
Cubukcu, E. (2003). Investigating wayfinding using virtual environments. The Ohio State University.
Culler, J. D. (1988). Framing the sign: Criticism and its institutions. Basil Blackwell Oxford.
Emo, B. (2012). Wayfinding in real cities: Experiments at street corners. In Spatial Cognition VIII (pp. 461-477). Springer. Retrieved from http://link.springer.com/chapter/10.1007/978-3-642-32732-2_30 https://doi.org/10.1007/978-3-642-32732-2_30
Fewings, R. (2001). Wayfinding and airport terminal design. Journal of Navigation, 54(2), 177-184. https://doi.org/10.1017/S0373463301001369
Gottdiener, M. (2000). Life in the Air: Surviving the New Culture of Air Travel. Lanham, Md: Rowman & Littlefield Publishers.
Ingold, T. (2011). Being alive: essays on movement, knowledge and description. London; New York: Routledge.
Kellaris, J. J., & Machleit, K. A. (2016). Signage as Marketing Communication: A Conceptual Model and Research Propositions. Interdisciplinary Journal of Signage and Wayfinding, 1(1). https://doi.org/10.15763/issn.2470-9670.2016.v1.i1.a4
Lo Iacono, V. L., & Brown, D. H. (2016). Beyond Binarism: Exploring a Model of Living Cultural Heritage for Dance. Dance Research, 34(1), 84-105. https://doi.org/10.3366/drs.2016.0147
Lo Iacono, V., Symonds, P., & Brown, D. H. K. (2016). Skype as a Tool for Qualitative Research Interviews. Sociological Research Online, 21(2), 12. https://doi.org/10.5153/sro.3952
Lynch, K. (1960). The image of the city. Cambridge, Mass.: MIT Press.
Prestopnik, J. L., & Roskos-Ewoldsen, B. (2000). The Relations among wayfinding strategy use, sense of direction, sex, familiarity, and wayfinding ability. Journal of Environmental Psychology, 20(2), 177-191. https://doi.org/10.1006/jevp.1999.0160
Read, M. A. (2003). Use of color in child care environments: Application of color for wayfinding and space definition in Alabama child care environments. Early Childhood Education Journal, 30(4), 233-239. https://doi.org/10.1023/A:1023387607942
Sheehan, B., Burton, E., & Mitchell, L. (2006). Outdoor wayfinding in dementia. Dementia, 5(2), 271-281. https://doi.org/10.1177/1471301206062254
Silverman, D. (2013). Doing qualitative research: A practical handbook. SAGE Publications Limited.
Small, J., Darcy, S., & Packer, T. (2012). The embodied tourist experiences of people with vision impairment: Management implications beyond the visual gaze. Tourism Management, 33(4), 941-950. https://doi.org/10.1016/j.tourman.2011.09.015
Symonds, P., Brown, D. H. K., & Lo Iacono, V. (2017). Exploring an Absent Presence: Wayfinding as an Embodied Sociocultural Experience. Sociological Research Online, 22(1), 5. https://doi.org/10.5153/sro.4185
Symonds, P. (2013). Clustering and Signage in Wayfinding. Retrieved from http://www.travelwayfinding.com/clustering-and-signage/
Vilar, E., Rebelo, F., & Noriega, P. (2012). Indoor human wayfinding performance using vertical and horizontal signage in virtual reality. Human Factors and Ergonomics in Manufacturing & Service Industries, n/a-n/a. https://doi.org/10.1002/hfm.20503