Voice is Sometimes Enough: Voice, Influence, and the Moderating Impact of Descriptive Representation
DOI:
https://doi.org/10.15763/issn.2374-7781.2009.30.0.291-310Abstract
This study offers a more nuanced look at the findings regarding procedural voice and influence by considering the context created by descriptive representation. Procedural justice researchers have long argued that giving people more of a voice in decision-making proceedings leads to heightened satisfaction with the outputs of that process and enhanced compliance with decisions. More recently, this concept has been applied to the political arena with the finding that voice alone is not enough. A voice that is not perceived to have an influence can be more detrimental than not having a voice at all.References
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